Disabled Access

Proud & Disabled

At Norwich Pride we want everyone to enjoy a fantastic day out – irrespective of any access needs you may have.  We aim to be as inclusive and accessible as possible and we will do our best to meet your needs whatever they are.

Please contact us if you have any questions or queries by emailing info@norwichpride.org.uk

Download our 2016 Access Info Sheet or pick a copy up on the day from the Norwich Pride Info Desk at the Forum!

  • Specially trained access stewards
  • Space at the front of the parade for disabled people and their carers who would like to march together
  • A reserved, enclosed Access Area for the Pride show and to view the Parade
  • Wheelchair accessible venue at The Forum with disabled toilets
  • A Help Desk at the Forum with information about venues, parking, disabled toilets etc.
  • Quiet areas in The Forum and Chapelfield Gardens to rest
  • British Sign Language (BSL) interpreter for Opening Ceremony, Question Time and speeches
  • Access Symbol to identify Access areas
Access Pic

(click to enlarge)

Disabled people and carers are invited to gather at the start of the Parade on St Peters Street. The Parade sets off at 1.00 pm so please allow sufficient time to take your place.  Wheelchair and mobility scooter users will line up for the parade in front of City Hall near the Guildhall (point 1 on map). Roads will be closed, so no worries about traffic!

The Parade route leaves St Peters Street, runs down Gaol Hill, Little London Street and onto Bedford Street.  Bedford Street culminates in a cobbled hill and for those who require assistance, stewards will be on hand to help with a push should you require it.  From there, we will be moving along London Street and Davey Place before joining Gentlemans Walk.  Once along the Haymarket and Brigg Street, we join Rampant Horse Street and Theatre Street, finally arriving at Chapelfield Gardens ready to party!

Due to being an old city, some parts of the route have inclines, cobble stones and uneven paving. Some of this may prove difficult for people with impaired mobility, so yellow short cuts are marked on the map should you wish to avoid potentially awkward areas.  Please ask a Steward for help if you need assistance.

Viewing the Parade (Points 2 and 4)
There is a designated accessible viewing area from which to watch the parade at junction of Gaol Hill and Exchange Street (point 2 on the map).  A further viewing area is available on Theatre Street (point 4 on the map).

Viewing the Pride Show (Point 5)
The main stage show takes place this year in Chapelfield Gardens in the area beyond the café.  Access will be provided at the front of the stage in a designated, secure area for people with disabilities and their carers (point 5 on the map).  Accessible toilets will also be available in the park along with a quiet rest area.


For Blue Badge holder parking in Norwich please see here

To plan parking in general please see the ‘Arriving by car’ section on our page Getting to Pride.

The Forum

The Forum is located at Millennium Plain, Bethel Street, Norwich. NR2 1TF. For details about accessibility please visit www.theforumnorwich.co.uk/accessibility

A ramp for easy access runs along Bethel Street at the side of The Forum. A lift operates from the car park to all Levels +1 and -3 of The Forum.  Parking spaces for holders of disabled badges can be found on Level -2 in The Forum car park.

The Forum toilets – including those for disabled visitors – are on the ground floor of the building between Fusion Screen and the Millennium Library.

Guide and assistance dogs are welcome inside The Forum.

Information desk

The Norwich Pride information desk can be found at the Forum. Disabled Access Info sheets will be available and do let us know if you have any queries!

Quiet areas

Quiet areas are available in The Forum and Chapelfield Gardens, allowing you to take a break from the hustle and bustle of Pride. The areas are fully wheelchair accessible and staff will be on hand to guide you.  Look out for the accessibility sign and you can’t miss it!

Wheelchairs and scooters for hire

Norwich Shopmobility is a scheme which offers the loan of scooters, electric and manual wheelchairs to people who have mobility difficulties in order to make the city centre more accessible. You don’t have to be registered disabled to use the Shopmobility service. Some people hire a scooter or wheelchair if they have a broken limb for example. Vehicles can be used anywhere within the Inner Ring Road.

Shopmobility can be found at two sites: Chapelfield Shopping Centre (good opening hours) and Castle Mall Shopping Centre (more restricted opening hours).

Chapelfield Shopmobility is closest to the action at Norwich Pride, not far from the Forum, Chapelfield Gardens and Theatre Street. Parking is on Level -1. To book a vehicle or make an enquiry please call 01603 753350.

Shopmobility is a very popular and affordable service. The membership fee is £6.00. This entitles you to hire a scooter, electric wheelchair or manual wheelchair from Chapelfield Shopping Centre or Castle Mall Shopping Centre. You also get free car parking in the shopping centre. Loan charges are £4.00 each time you take out a vehicle. Please make sure your parking ticket is validated at Shopmobility before you drive off.

Don’t forget to take two forms of identification when you go to a Shopmobility centre to register for membership. Acceptable forms of identification include a Blue Badge, passport, driving license and two utility bills. To be sure of getting a vehicle for Pride, you should reserve one well in advance.

For more details on ShopMobility within Chapefield please see here

Stewards & Information

Norwich Pride information desks will be located at the Forum and in Chapelfield Gardens – please go to the Pride information desk for any queries you may have or if you need any assistance.

For Chapelfield and the Parade, please also keep an eye out for specially trained access stewards in pink high-visibility jackets who will look after the disabled section of the parade.

Deaf and Hearing impaired

Norwich Pride has a British Sign Language (BSL) interpreter for the Opening Ceremony at 10:30am; for the Question Time Debate from 15:00 to 16:00; and for speeches and other events throughout the day.


Disabled toilets are available in the Forum (to the left of library entrance), in Chapelfield Gardens and at St Margarets Church of Art (St Benedicts Str).

Standard toilets are also available in the Forum (to the left of library entrance), in Café Bar Marzano and next to the market.

For more information about public toilets in the city centre go to the City Council website